Live Zero Waste!
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frequently asked questions

Yes, we hv a refill station with some regular items available for sale off the shelf. Please call us before you come to check on our stock so your visit is worthwhile.

You dont need to get boxes. You could simply save up on packets and bring them in for refill. We also have pouches and containers for you to take home on a refundable deposit .

We can wait for you to transfer the contents from our containers to yours and return ours immediately. In this case, we refund the relevant deposit immediately. Incase you would like to return them at a later time, you could drop them to our refilling station or we can also pick it up in your next order delivery. Appropriate refunds will be initiated accordingly.

There is no time limit. You can keep them for as long as you like.

Yes, we have a refill station with some regular items available for sale off the shelf. Please call us before you come to check on our stock so your visit is worthwhile.

Paper bags also require immense resources to make and have a high carbon footprint. We at ecoSansar believe that products that use nonrenewable resources like trees, soil and clean water should carry premium charges. We also believe that it is criminal to use any product just once considering the amount of resources, time and energy is spent in making them.

Currently product returns will be addressed on a case to case basis. Please get in touch with us at ecoSansar@yahoo.com and we will look into it promptly. 

You get back the container deposit in cash (minus handling charges and applicable taxes) when you return the containers.
For example, If you are returning a glass jar (Cost of Container = Rs. 30), you will get a refund of Rs. 28 (Handling charges = Rs. 2/-)
A handling charge would not be deducted for subscribed customers.

Handling charges are the cost of washing, cleaning and sanitizing a container for the next use. All containers are cleaned with a bio enzyme solution that is available on our store.

For subscribed customers there is no handling charge, they would get the full amount cashback for a container. Haven’t subscribed yet? Check out the benefits here!

We’ve segmented our delivery charges as per locations. Our space is located in the Kalyan Nagar area (560043) and all charges will be calculated from there.

0-2km : Rs. 50/-
Free delivery for orders worth Rs. 750/- or more

2-5km : Rs. 80/-
Free delivery for orders worth Rs. 750/- or more

5-10km : Rs. 120/-
Free delivery for orders worth Rs. 1000/- or more

Beyond 10km : Rs.150/-
Free delivery for orders worth Rs.1500/- or more

Incase your area code is not serviceable write to us at info@ecosansar.com

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